Fleetsmarts Reviews

I have been working with Blue Water Capital/Fleetsmarts for more than 9 months, and unfortunately, my experience has been very disappointing. During this time, I experienced multiple deductions and fees that significantly reduced my revenue.

In my experience, I was charged additional fees that I believe were not included in or clearly explained by my agreement. Despite requesting a detailed explanation, I did not receive a satisfactory response. The minimum fuel usage requirement also created additional financial pressure on my business. The program required a significant amount of extra administrative work, paperwork, and follow-up, which took valuable time away from operating my trucking company.

As a trucking company with owner-operator drivers, these issues affected not only my business but also my drivers. The additional costs, administrative burden, and delays created unnecessary financial stress and made it difficult to operate efficiently. When I decided to terminate my factoring agreement, I sent multiple emails requesting a Letter of Release, the release of all Notices of Assignment (NOAs), and an explanation of the additional charges. More than two months have passed, and I have still not received any response.

This review reflects my personal experience. I encourage other trucking companies and owner-operators to carefully review the agreement, ask for a full explanation of all fees and requirements, and make sure they understand every charge before signing.

Please do your own research before choosing this company. I hope Blue Water Capital/Fleetsmarts improves its communication, transparency, and customer service so that other carriers have a better experience than I did.

BEWARE UCC Filing Without Signed Agreement

If you receive a sales call from Fleetsmarts / Blue Water Capital, proceed with extreme caution.

In my experience, after a sales call where I did not accept services, sign an agreement, activate any fuel cards, or request credit, a UCC-1 financing statement was filed against my company.

I only discovered the filing when my factoring company notified me that they could not continue working with me because Fleetsmarts had a prior UCC-1 on my accounts receivable.

This placed my business in a difficult position: Either use their fuel card program Or use their factoring service Or pay a $500 fee and wait 45 days for a UCC termination

No debt existed. No value was extended.

No signed security agreement was executed.

This process reportedly begins with cold sales calls. Shortly after the call, a UCC-1 may be filed, which can interfere with a companys ability to factor receivables elsewhere.

Before engaging in any conversation, I strongly recommend researching their BBB history and understanding how UCC filings work. Once a UCC is filed, it can affect your ability to operate until it is formally terminated.

You get a blank spam email which they say is the agreement you have. It is a spam email that says if you do not object then we will continue.

Not only is this email unexpected if you did not ask for any of their service, It does not say anything about what it is that you are reviewing and not objecting to.

I did not know anything about what this company is or do until after I found out that a UCC-1 was filed against my company.

Just look them up online Fleetsmarts UCC-1 you will see there are BBB and diverse social media filled of victims. Do not volunteer for this.

Hang up immediately. It will cost you at least $500 to get away from them if you do not hang up the phone.

Proceed carefully.

After reviewing the agreement in detail, I would strongly advise others to read every line of Fleetsmart's contracts before signing. The structure of their agreements ties a fuel credit line to mandatory enrollment in factoring services, even if those services are not actually used.

Additionally, the credit line carries a 1-year term with strict notice requirements (90-105 days prior to termination), which significantly limits flexibility. There are also provisions that can create operational and financial restrictions, including: the assignment of accounts as absolute owner once submitted for factoring; requirements tied to fuel usage percentages to maintain program benefits; limitations around payment direction through Notice of Assignment terms; additional costs associated with obtaining a letter of release or buyout. While some sections state no long-term commitment, other parts of the agreement introduce obligations that effectively bind you depending on how the products are structured or used.

Overall, the contracts are complex, heavily one-sided, and rely on fine print that may not be obvious upfront. Proceed with caution and ensure you fully understand the long-term implications before entering into any agreement with this company.

Mathew form Fleetsmarts contacted me about their fuel card program a year ago, I never signed any agreement, activated a card, or consented to factoring services.

Despite this, they filed an unauthorized UCC-1 financing statement against my business.

The lien remains active despite repeated requests for a UCC-3 termination. This has prevented me from using other factoring services, resulting in thousands of dollars in lost revenue and cash flow disruptions.

My association with this company has come at a steep price: serious damage to my mental health, together with an inordinate expenditure of time and vitality.

This pattern matches numerous complaints on BBB (hundreds reported), Trustpilot, and trucking forums, where others describe unsolicited UCC filings linked to fuel card inquiries.

I strongly advise businessesespecially owner-operators and small trucking companiesto avoid Fleetsmarts entirely.

I have preserved all documentation and am pursuing remedies, including potential legal action, to remove the filing and recover damages.

If you have experienced similar unauthorized UCC filings by Fleetsmarts and are interested in exploring a CLASS ACTION LAWSUIT, please contact me to discuss and share experiences:

Phone Number - 559-916-****

Email Address - kabirtransinc@***m

FLEETSMARTS ES UN FRAUDE TOTAL VIOLAN SUS CONTRATOS Y ENGAÑAN A LOS TRANSPORTISTAS

Texto de la queja:

Quiero denunciar públicamente a FLEETSMARTS / BLUE WATER CAPITAL por fraude y violación de contrato.

Esta compañía se presenta como un servicio de apoyo y factoring para transportistas, pero en realidad violan todos los acuerdos y usan tácticas abusivas contra sus clientes.

En mi caso, registraron un UCC-1 sin mi consentimiento, bloquearon mi compañía e impidieron que trabajara con otras factorings. Además, retienen pagos, cambian los términos sin previo aviso y se niegan a liberar mi cuenta a menos que uno pague tarifas injustas o espere meses.

Tengo pruebas suficientes y verificables (contratos, correos, grabaciones y documentos oficiales) que demuestran que FLEETSMARTS es un completo fraude.

No solo incumplieron con mis acuerdos, sino que también han hecho lo mismo con muchas otras familias y dueños-operadores del transporte.

Prometen liberar las cuentas después de cierto tiempo, pero nunca cumplen. Cuando uno exige sus derechos, simplemente dejan de responder.

Hago esta denuncia para advertir a toda la comunidad camionera:

NO confíen en FleetSmart / Blue Water Capital.

No son una empresa seria, son un fraude que se aprovecha de la gente trabajadora y destruye los pequeños negocios de transporte.

Tambien aclaro q cuento con audios y correos donde prometen q en 2 meses liberan mi compania si no estaba de acuerdo en continuar puedo mostrar toda esa evidencia en caso de q sea nesesario

Datos de la compañía denunciante:Nombre comercial: Jiménez Loads and Services LLCNúmero DOT: 441****Número MC: 173****Dirección: 930 S 21st St, Manitowoc, WI 54220Teléfono: 920905****Propietario: Deinier Jiménez Hernández

Fleet smart.

If any companies out here have a lien on business account please forward me contact information. I am currently gathering as many victims as possible to turn over to my attorney. This company fleet smart needs to be held accountable for the fraud, malice and stress they have caused due to them putting liens on our businesses with no signed binding contracts.

Feel free to email me back

joenictransportation@***.com

This is very true i got many calls from the agent to sign up and how they can beat the price i advise them no they offered the fuel card even if i didn't want to factor this was months ago i then found out they placed a UCC without my consent when i called i was told that can leave at any time but because they offered me a fuel line i have to stay there but i reminded them that i never used or even got these so-called cards i then was given email to make the request the customer service team behind that email is rude and argumentative with you on why they won't release you I then got a call from Matthew an account manager he advised me that he would send me a LOA and place me on a call for the manager review of the company i then emailed him the next day and his reply was he had to check with his manager so at this point is like Im stuck because they refuse to release me i know if has to be a form of harassment or something because you placed a UUC on me without my consent its so many red flags about this company